The security of your property, your business or your home is a personal matter. That’s why it’s important to know who is looking after your security.
Here at Farsight we take transparency very seriously – we understand that you want to feel confident in the skills, knowledge and abilities of our security experts.
Find out more about the Farsight Security Services team and what makes them experts in their field below…
The combined years of service of all the team members below is 66 years!
The team really are dedicated to the work they do and those 66 years are filled with experience that makes them experts in remote monitoring and business security services.
“My job requires that I know all the security industry standards for remote monitoring and manage the ISO 9001.”
The highlight of Malcolm’s job is when he proudly says, every day, that his teams have done everything in their power to prevent damage to a client’s property. Particularly when their remote monitoring and security services help police detain a criminal on a client’s property. For the future, Malcolm hopes to achieve industry-wide recognition that Farsight is the market leader in customer care and alarm response.
“Being head of the IT Department in the largest CCTV monitoring station in the UK is a fantastic position to be in. I remain professional and attentive at all times – a necessity when dealing with security software as well as communicating with customers and security engineers.”
Joel has worked at Farsight since 2007 and proactively works towards expanding his team’s knowledge of the security systems and the IT infrastructure behind them. Joel continuously works to keep Farsight at the cutting edge of CCTV monitoring.
With an attention to detail that is second to none, Vic’s role in Farsight is instrumental. Over the six years that he’s worked for Farsight, Vic has come to make a huge difference from the way invoices are dealt with right through to the way the company is run in general.
“Having been with Farsight for six years and in a financial capacity, I’ve seen the company go from strength to strength. It’s a great position to be in, watching the company expand in what remains a very competitive market.”
Chris Shields, UK Sales Manager:
An avid motorsports fan, Chris is always up for a debate on the latest Moto GP news. Whilst he’s at work, Chris’ belief is that you get out what you put into a project. It’s this belief that motivates him to put as much into his role as possible, to keep Farsight as one of the best monitoring stations in the UK.
Hitting targets and making sure customers have a great experience with Farsight are Chris’ main priorities. Chris previously held the position of Northern Business Development Manager at Farsight, so is well versed in both the business and the security industry. He says:
“I get great satisfaction when I hear customers are happy with the service I’ve provided; repeat business is good business. I love working with Farsight, and am excited to help our customers in the future.”
Regarding Chris’ promotion, Farsight Managing Director Rob Moore commented on Chris’ success, “Chris is an integral part of the team, and works extremely hard. He always puts Farsight customers first, and we’re very proud to have him as part of the team.”
“I am a very self-motivated individual who strives to deliver the best security services and practices.”
Robert’s forward-thinking approach to his job means he’s always looking to learn, with great focus on any task-in-hand. Problem-solving, dealing with alarms and incoming calls are Robert’s key responsibilities – along with his ability to run the shift should Teresa, operations supervisor, not be in. “
There are always going to be faults with security software and hardware: I strive towards spotting them, identifying them and dealing with them faster and more efficiently.”
“Farsight is one of the biggest security monitoring stations in the UK and I’m proud to be part of its team of security experts.”
Teresa joined Farsight as an operator in 2005 and proved herself quickly, progressing to Day Operations Supervisor. In 2016 we promoted Teresa again to Commissioning Manager, making her responsible for commissioning new security systems and installations. She ensures that new sites are successfully connected to our monitoring and fault-finding software then thoroughly tested, assisting engineers where appropriate.
“Here at Farsight, we provide an important and valuable service. We frequently prevent our client’s property being stolen or damaged, and we often stop people from being injured. Ensuring sites are properly connected to our software ensures they are effectively monitored and tracked, so I take my role very seriously.
“Realising the importance of what we do keeps me motivated.”
Akeel Khalil, Southern Business Development Manager:
Knowing our remote monitoring service inside-out, Akeel has progressed through several roles at Farsight, starting as a CCTV operator in 2007 and moving onwards to be a team leader, client account manager and now business development manager.
Akeel has dealt with everything from day-to-day alarms, to providing an excellent customer service and growing relationships with installers. Fully qualified with the SSAIB, Akeel is also Farsight’s internal auditor, tasked with ensuring Farsight’s operations meet the high industry standards required of a remote monitoring station.
Now, as business development manager, Akeel continues to thrive at Farsight: “This role is the perfect match for me. I’m a real people person and I pride myself in always doing my upmost to find the best solutions for installers and their customers.”
In his spare time Akeel is always trialling the latest bit of tech – making him the go-to iOS problem-solver for the Farsight team. He also runs a popular local radio show called Let’s Talk, discussing weekly current affairs. In between all of that, Akeel regularly fundraises and raises awareness for local and Unicef charities.
Early in 2014 Farsight’s monitoring and security offering for unmanned petrol forecourts expanded. The team was in need of a highly skilled, experienced and efficient operator to manage these unique sites. Rod Bosworth fitted the bill perfectly.
Rod explains: “Farsight were looking for a dependable and expert operator, someone who could manage complex procedures. Particularly crucial was my experience and the fact I could adapt to monitoring sites, which present unique challenges and require specific technology.”
Patrick Cooper, Northern Business Development Manager
With six years experience working for security installation companies, Patrick brings a genuine understanding of the opportunities and challenges installers face on a day-to-day basis.
Patrick explains: “Security is a highly competitive industry. And it’s also an industry that demands a lot of technical know-how. Having previously worked in installation companies to drive sales, I understand the pressures installers face and the intricacies of the installation process.”
A keen skier and lover of travelling, Patrick joins the Farsight team after six months in Switzerland. Having previously completed a rickshaw challenge travelling from Goa to Nepal in three-weeks, Patrick is also a great addition to the keen cyclists at Farsight!