Ajax System Monitoring

Ajax has quickly become one of the most advanced wireless security solutions in the world. Its systems cover intruder alarms, panic buttons, CCTV integration and EN54-approved wireless fire protection.

At Farsight, we provide professional remote monitoring for Ajax systems, offering fast, reliable responses whenever an alarm is triggered. Whether you are an installer, business owner or homeowner, we can ensure your Ajax system is fully connected and actively monitored by our BS8418-compliant Alarm Receiving Centre.

Professional monitoring for Ajax intruder, fire and panic systems

Monitoring quote

Why choose Farsight to monitor your Ajax system

Farsight is fully compatible with Ajax products and offers seamless monitoring integration across all Ajax devices.

We provide:

  • Full Ajax compatibility with alarm and event signalling across intruder, panic and fire systems.
  • Nationwide coverage for residential, commercial and industrial properties.
  • Event-driven monitoring, where our operators respond instantly to verified alarm activations.
  • Live audio warnings to deter intruders, followed by immediate calls to keyholders or emergency services where required.
  • Installer support during setup and testing to make sure everything is configured correctly from day one

What we monitor

  • Intruder alarms – fast detection and immediate response.
  • Panic alarms – instant operator action for personal safety or duress events.
  • Fire alarms (EN54 approved) – certified wireless fire monitoring through approved Ajax detectors.
  • CCTV verification – visual confirmation through connected video devices.

Working with Ajax Installers

Farsight partners with professional installers across the UK who use Ajax systems. Our goal is to make the handover process smooth, reliable and fully verified.

We offer:

  • Commissioning and connection support between Ajax hubs and our monitoring platform.
  • End-to-end testing and verification to prove communication paths before handover.
  • Dedicated installer support for technical queries or troubleshooting.
  • Referral opportunities through our Find an Installer directory and partner programmes.
  • If you are fitting Ajax systems and need a dependable monitoring station, Farsight can provide full monitoring while you focus on installations.

 

Support Team
Farsight support Team

For Businesses and Homeowners

If you already have an Ajax system or plan to install one soon, professional monitoring turns your system into a complete security solution.

When an alarm is triggered:

  • The signal reaches Farsight’s control room instantly through secure communication channels.
  • Our operators verify the cause using system data or connected CCTV.
  • A live audio warning is delivered to deter intruders.
  • We notify keyholders or emergency services depending on your response plan.
  • A full incident report is created for your records.
  • Our BS8418-compliant control room operates 24/7, ensuring that every Ajax alarm is handled quickly and effectively.

Technical compatibility

We monitor all Ajax systems that use approved communicators or direct IP/GSM connections.
Whether your setup includes Ajax Hub 2, Hub Hybrid, MotionCam, FireProtect or Button, Farsight can receive and process your signals within our monitoring platforms.

Request a Monitoring Quote

If you are ready to have your Ajax system professionally monitored, complete the quick form below and our team will contact you with a tailored quote.

About Farsight

Farsight Security Services operates from The Observatory in Peterborough and is a BS8418-compliant Alarm Receiving Centre.

We monitor thousands of sites across the UK, covering:

Our event-driven approach ensures every activation is assessed, verified and handled by experienced professionals who are ready to act.

Frequently Asked Questions

What is the Ajax alarm system?
Ajax is a modern wireless security platform for homes and businesses. It uses certified devices and an encrypted radio protocol called Jeweller for reliable, two-way communication between the hub and sensors without extensive wiring.
For how we monitor Ajax, see our page:
Ajax System Monitoring with Farsight.
Who founded Ajax Systems, when did they start and where are they based?
Ajax Systems was founded in 2011 by Aleksandr Konotopskyi in Kyiv, Ukraine. The company has since grown into one of Europe’s leading manufacturers of wireless intruder, fire and automation devices.
Is Farsight fully integrated with Ajax?
Yes. Farsight’s BS8418-compliant ARC is fully integrated with Ajax. We receive alarm events and, where configured, photo verification imagery directly from Ajax hubs for rapid, accurate response.
What is Ajax’s EN54 Line and can Farsight monitor it?
The Ajax EN54 Line is a wireless fire detection and life-safety range certified to EN54 standards. Farsight can monitor EN54 fire activations alongside intruder and panic events.
Read more in our article:
Ajax EN54 Fire & Life Safety Monitoring Compatibility.
Which Ajax hubs are compatible?
All current Ajax hubs are compatible with monitoring, including Hub, Hub Plus, Hub 2 and Hub 2 Plus. Capacity, comms paths and photo verification support vary by model.
How does Ajax communicate with Farsight?
Ajax supports multi-path signalling. Depending on the hub, alarms can be sent via Ethernet, Wi-Fi and mobile networks (2G/3G/4G/LTE), with automatic failover to keep signals flowing to our control room.
Does Ajax support visual verification?
Yes. With compatible MotionCam detectors, Ajax can send photo verification images to Farsight within seconds to help confirm real incidents and reduce false alarms.
How far can Ajax wireless devices communicate?
In open-space testing, the Jeweller protocol can reach up to around 2,000 metres. Real-world performance depends on building materials, layout and local interference.
Can Ajax work without broadband internet?
Yes. If the internet fails, hubs equipped with SIM connectivity continue to send alarms over the mobile network so monitoring carries on uninterrupted.
Can Farsight monitor intruder, fire and panic alarms from the same Ajax system?
Yes. We can monitor all three under one account with tailored escalation paths for each alarm type.
I’m an installer. How do I commission Ajax for Farsight monitoring?
Contact our team for a commissioning checklist. We’ll verify signal paths, test events and confirm photo verification where required, so you can hand over with confidence.
How do I connect my existing Ajax system to Farsight?
Get in touch via our Contact Us page or call 0845 371 0101. We will guide you through the quick onboarding steps and scheduling of live tests.
CCTV and Alarm Monitoring specialists

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