Switching to Farsight Security Services: Making the Move Simple for Installers with Dedicated Support

By Farsight Security
09 Aug 2024 4 min read

As a provider of CCTV, fire, and intruder alarm systems, you understand the importance of security. Your clients rely on you to deliver dependable solutions that protect their properties. When thinking about changing to a new remote monitoring service, it’s only natural to feel a bit worried about the potential hurdles.

At Farsight Security Services, we get it. With over 20 years of experience in remote monitoring, we’ve successfully handled many large-scale transfers, ensuring a smooth transition for both installers and their clients.

Here’s how we make switching to Farsight easy and beneficial for your business.

Smooth Transitions, Total Support!

1. A Smooth Transition with Dedicated Support

We know every installation is different, and so is every transfer. That’s why we provide you with a dedicated support team member who will work closely with you throughout the entire process. This person will guide you, making sure all your specific needs are met.

With this one-on-one support, you’ll always have direct access to someone who understands your business and is committed to making the transition as smooth as possible. This ensures that any issues are quickly resolved, and the process stays on track.

2. Expertise in Handling Large Transfers

Moving a large number of systems to a new monitoring service might seem overwhelming. However, our team has plenty of experience in managing large transfers efficiently. We’ve developed a reliable process that minimises downtime and disruption for your clients, allowing you to focus on your core work.

Our proven track record speaks for itself, with many successful transfers that have satisfied both installers and their customers.

3. Improved Service for Your Clients

Switching to Farsight Security Services isn’t just about a smooth transition; it’s about offering your clients better security with our advanced remote monitoring solutions. Our state-of-the-art monitoring centre operates 24/7, ensuring that alarms are promptly dealt with, and potential threats quickly addressed.

By partnering with Farsight, you’re not just changing providers—you’re upgrading the level of service you can offer your clients. This can be a major selling point when discussing the change with your customers, as they’ll benefit from our advanced technology and proactive approach to security.

4. Ongoing Support After the Transition

Our commitment to your success doesn’t end when the transfer is complete. We continue to offer support to ensure your systems stay fully operational and your clients remain happy.

Whether you need technical help or assistance with a new installation, our team is here to back you up.

We believe in building long-term partnerships with our installers, which means being there for you whenever you need us. With Farsight, you’re not just choosing a service provider—you’re choosing a partner dedicated to helping your business grow.

Have you ever felt left in the dark by your current provider?

Not informed about issues with your installed systems. With Farsight Security Services, that’s a thing of the past. We provide dedicated support and transparent fault and alarm reporting, ensuring you’re always updated and never left in the dark.

  • YourSight Portal: The YourSight Portal lets you monitor and manage your CCTV, fire, and intruder systems effortlessly. Every fault is logged and sent directly to your email, so you’re never out of the loop.
  • Sentinel App: Stay on top of fire and intruder alarms with the Sentinel App. Quickly check alarm logs and test your systems, all from one place.
  • Immix App: Take control of your CCTV system with the Immix App. Review how alarms are handled, so your clients can arm and disarm their systems, and enjoy complete transparency over their security.

Ready to Make the Switch?

We understand that switching to a new remote monitoring service is a big decision. But with Farsight Security Services, you don’t have to do it alone. Our dedicated support, experience in large transfers, and commitment to your success make us the ideal partner for installers looking to improve their service offerings.

If you’re thinking about switching to Farsight, we’d love to talk about how we can make the transition as smooth as possible for you and your clients. Contact us today to find out how we can support you every step of the way


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