Farsight is pleased to announce that we are accepting alarm monitoring connections from AJAX alarm systems. We are delighted to approve AJAX, a multi award winning security alarm system, and welcome them aboard as a security system partner.
AJAX will be in good company as a Farsight approved partner, proudly sitting alongside our alarm system partners which include BT RedCare and CSL. The alarm system products from our partners give installers, homes and businesses a great range of trusted ‘new generation’ alarm systems to choose from to ensure their security is optimised, ‘future proofed’ and monitored ahead of the looming PSTN switchover which will move alarm signalling to ‘All IP’ by 2025.
As a leading Category II Alarm Receiving Centre (ARC), working with trusted and reliable alarm systems, that once installed, can be remotely monitored efficiently and effectively is so crucial to giving our remote monitoring clients the peace of mind that their premises, assets and people are protected.
What is an AJAX Alarm System?
The AJAX alarm system is an advanced and reliable wireless alarm system that enables wireless communication in your home or business and uses certified equipment. AJAX have developed Jeweller – a radio protocol that delivers an uninterrupted interaction between the hub and security system devices without the need for wires.
AJAX is tech company founded in 2011. Using cutting edge technology solutions AJAX create continually evolving security systems that give people in 90+ countries around the world peace of mind.
AJAX Control Panel Hubs
There is a range of AJAX alarm system options available that can include a control panel hub, motion detectors, door / window opening detectors as well as a key fob with panic button. Below we explore the AJAX range of alarm system control panel hubs:
The Hub intelligent control panel is a key element of the AJAX security system. The device monitors operation of all AJAX detectors and immediately sends an alarm signal to the owner and the Central Monitoring Station. The device collects information on detector operation in an encrypted format, analyses the data, and in the case of an alarm activation, notifies the system owner and Farsight’s Alarm Receiving Centre (ARC) in just milliseconds.
2. Hub Plus
The Hub Plus is a second-generation intelligent control panel with four communication channels, a new powerful processor and tripled RAM capacity. The Hub Plus monitors the operation of all AJAX detectors and instantly alerts the owner and Farsight’s Alarm Receiving Centre (ARC).
The control panel can be connected to the Internet via Wi-Fi, Ethernet, and the Hub Plus is equipped with a GSM module with two SIM-card slots that support 2G and 3G networks. You can use SIM-cards of two different communications providers to minimise the risk of communications failures. The Hub instantly switches between 2G and 3G networks. If one SIM card does not respond, the second one is activated automatically.
3. Hub 2
The Hub 2 is an intelligent security system control panel that supports detectors, controls the operation of AJAX devices and, in the event of a threat, communicates the alarm signals immediately informing the owner and Farsight’s Alarm Receiving Centre of the incident.
Hub 2 communicates with the cloud server Ajax Cloud —for configuring and controlling from anywhere via the internet, transferring event notifications, and updating the software. The personal data and system operation logs are stored under multilevel protection, and information exchange with Hub 2 is carried out via an encrypted channel on a 24-hour basis.
Communicating with Ajax Cloud, the Hub 2 system can use the Ethernet connection and GSM network (two 2G SIM cards). By using all three communication channels, it ensures a more reliable communication between the hub and Ajax Cloud or the Central Monitoring Station.
Hub 2 can be controlled via an app that allows fast response to any notifications from the security system. The user can customize notifications in the hub settings. Choose what is more convenient for you: push notifications, SMS, or calls. If the Ajax system is connected to Farsight’s Alarm Receiving Cenrtre (ARC), the alarm signal will be sent directly to us, bypassing Ajax Cloud.
4. Hub 2 Plus
Communication with the outer world is critical for alarm control panels. The reliability of the Hub 2 Plus control panel guarantees prompt delivery of alarm signals to Alarm Receiving Centre and system users.
Hub 2 Plus is ready to secure more complicated properties such as commercial premises. The new hub controls up to 200 devices. Its radio signal range can reach up to 2,000 meters while the maximum radio network coverage can reach 35 km2. Hub 2 Plus can manage 25 security groups and allows security personnel to divide large premises into zones and clearly organize staff access.
Hub 2 Plus makes external communication stability absolute. It has 4 communication channels and supports LTE (5G). Such configuration allows you to connect the device to two separate internet providers over Ethernet and Wi-Fi while having two cellular services ready for back up. Switching between channels happens seamlessly in seconds.
The full range and product details of the security systems that Ajax have to offer can be seen here: AJAX Alarm System product range.
Although currently not supported by Farsight, we are working with AJAX and our alarm receiving software Sentinel Plus to integrate the AJAX visual verification features to enable photo stills to support an alarm activation instantly. We look forward to the potential of rolling this out in 2021, watch this space…
Let’s Talk Alarm Monitoring
If you would like discuss whether the AJAX range of alarm systems are right for you or your clients to be remotely monitored, please let us know and our experienced remote monitoring team will be happy to help. You can call us on 0845 371 0101, request a call back or leave us a message on our contact us page.