Farsight Security Services is your out-of-hours call handling service. Whether it’s for security purposes, in case of emergencies, or to keep things ticking over 24/7, our call centre services provide vital support for many businesses across the UK.
How do you know if Farsight’s call centre services are right for you?
Out-of-hours call handling services work to provide you with peace of mind. You will know that your premises and staff are safe and you’ll be reassured that no urgent business queries are going unanswered once you’ve clocked out with our out-of-hours call centre.
So, how does it work? Our remote monitoring team work in a 24-hour call centre, 7 days a week, 365 days a year. That means that they are able to answer calls at the times when you’re not available and will do so in a friendly, professional manner, as you would expect from your onsite staff.
Whatever your reason for using our out-of-hours call handling services, you can rest assured that Farsight will provide a professional and flexible service. We will offer you a tailored call handling package that is right for your business.
Our team can follow scripts that are written specifically for your business and will follow your business’ procedures to deal with calls. Farsight will even install appropriate hardware, such as new lines and telephones where required.
Make sure your company benefits from our 24-hour call centre and out-of-hours call handling services and get in touch with our expert team today.
How do ‘Out of Hours Call Handling Services’ work?
There is more pressure on businesses to provide a 24/7 service, but it is not always practical to do so. They are also expected to keep operating when disaster strikes or their customers might need to reach a real person in an emergency.
Farsight is here to help you with business continuity and emergency assistance. Farsight Security Services operate 24/7, 365 days a year – being there when you need us the most for complete peace of mind.