CCTV Monitoring Service

CCTV Monitoring Service

Remote CCTV monitoring services provide commercial properties, business locations and construction sites with a peace of mind security solution that doesn’t require the hiring of additional security staff around the clock. With Farsight remotely monitoring your CCTV systems, you have the assurance of 24/7 security in place that is cost-effective and managed by highly skilled and reactive personnel. In fact in 2021, Farsight was awarded ‘Best CCTV Monitoring Specialists -UK’

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How does Farsight’s Alarm Receiving Centre work?

Remote CCTV Monitoring can deter intruders through the implementation of audio warnings and ensuring immediate action is always taken, whether by contacting key-holders or emergency services, to minimise both risk and damage to property and assets. Supercharge your security today with Farsight CCTV Monitoring.


Contact us today to find out more about our CCTV monitoring systems

How does Farsight’s remote CCTV monitoring service work?

  1. Live CCTV images are routed via your internet connection from your CCTV cameras onsite to the servers at our CCTV monitoring station, the Farsight Observatory.
  2. Choose at the time of set-up whether you require the connection between the Farsight Observatory and your security system to be live at all times or automatically switched on at the end of the working day.
  3. The Farsight Observatory uses specially designed CCTV monitoring software to ensure that as soon as an alarm is triggered on your site or activity has been detected, a live feed of the incident gets routed to the screen of our highly-trained security professionals.
  4. Once connected to your live feed, our professional operators have full manual control over your active CCTV cameras, able to pan and zoom cameras, switch active cameras for a better view, and rerun recent footage.

If we identify risk to your site, we react immediately

  • We contact the emergency services
  • We contact you (or the keyholder, depending on your security instructions)
  • And we communicate with intruders, sending audio deterrent warnings via loudspeaker.

Nine times out of ten our audio deterrent warning is enough to drive the intruders away.

As our professional security staff are watching and reporting on live footage, emergency services will react immediately to investigate the issue. In comparison, if it was a static alarm signal, without the visual verification we provide, the incident may be deprioritised by emergency services, leading to longer response times and increased potential for damage or theft.

What effect does an audio challenge have on criminal activity in the UK?

Employing audio challenge announcements as a preventative measure to deter criminal activity is an effective strategy for bolstering security. By broadcasting warnings or notifications through public address systems, potential wrongdoers are confronted with the awareness of surveillance and potential consequences, dissuading them from engaging in unlawful behaviour. These announcements, ranging from reminders of surveillance cameras to warnings of immediate consequences for illicit actions, create a sense of accountability and deter criminal intent.

Visual verification and CCTV monitoring

As our professional security staff are watching and reporting on live footage, emergency services will react immediately to investigate the issue. In comparison, if it was a static alarm signal, without the visual verification we provide, the incident may be deprioritised by emergency services, leading to longer response times and increased potential for damage or theft.

Why choose Farsight Security Services?

Never be in the dark about what goes on at your premises again…Everything we do is fully transparent.

Our renowned fault tracking & incident reporting platform – YourSight,  allows us to communicate seamlessly, giving you full transparency, secure access and real-time notifications when it counts.

You can log on to our system, using YourSight, at any time to see what’s going on at your premises and at our remote monitoring station. In addition, you can request past footage from up to 35 days and where necessary, and you can even combine Fire and Intruder Alarm monitoring with your CCTV system for complete security ‘peace of mind’.

By combining the records on YourSight with the reports we issue, you can start to see hidden patterns in security incidents:

  • Are night-shift staff propping open fire doors?
  • Is there a particular time of night favoured by intruders?
  • What is their preferred route into your site?

Here at Farsight, we go beyond the industry standards and continually work towards achieving and maintaining the highest accreditations. When you choose Farsight as your CCTV monitoring company, you can have peace of mind that our highly trained staff will react rapidly to activity alerts and alarm activations – working closely with emergency services to ensure the ongoing safety and security of your your premises, assets and people.

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Technical support team

Our technical support team is comprised of not just one, but two full-time security personnel with extensive experience in the CCTV monitoring industry. These dedicated individuals form the backbone of our operations, spearheading the technical aspects of commissioning new connections with unparalleled precision and proficiency. Drawing from their wealth of knowledge and hands-on experience, they meticulously oversee every stage of the process, ensuring seamless integration and optimal functionality.

Our IT team

Behind the scenes, we boast a formidable IT team that keeps our operations thriving, ensuring that every component operates as it should, seamlessly weaving together to create a cohesive and robust security ecosystem.

With Farsight, you’re not just accessing technical support; you’re tapping into a reservoir of expertise and dedication, where every detail is meticulously attended to by seasoned professionals who are truly experts in their field.

Installer support for CCTV monitoring

As a monitoring-only, independent ARC we work collaboratively with thousands of installation professionals across the UK, we don’t just provide support; we ignite a partnership built on empowerment and mutual success.

Collaboration to improve security

Our commitment transcends mere assistance; it’s about fostering a community where every installer thrives. From seamless, no-fuss commissioning to the unwavering guidance of dedicated account managers, and comprehensive support in sales, marketing, and technical aspects, we’re devoted to setting the bar high.

The best operatives in the industry

We recruit, develop and retain the most talented professionals in the security industry. Our recruitment process is meticulous, handpicking the most talented individuals whose passion and dedication resonate with our core values. Once they join our ranks, we embark on a journey of continuous development, nurturing their skills and honing their talents to their fullest potential. On average it takes 1.5 years to have developed the required skill level to start investigating alarms.

The Pioneers of CCTV Monitoring

Our promise extends beyond delivering industry-leading response times; it’s about redefining the standards of customer support, ensuring that every interaction is marked by excellence, reliability, and a genuine desire to see our partners flourish. Together, we’re not just shaping the future of security solutions; we’re crafting a legacy of collaboration, innovation, and shared triumphs.

CCTV Monitoring since 1996

It’s not uncommon to find members of our team who have walked alongside Farsight for decades, their loyalty a testament to the culture of respect, growth, and opportunity we foster. Their wealth of experience is invaluable, serving as beacons of wisdom and guidance for the newer generations within our ranks. Together, we form a formidable force, driven by a shared commitment to excellence and innovation, ensuring that every step we take is a stride towards a safer, more secure future.

Dedicated training centre

We have our own training and development centre committed to upholding our renowned response times. Within this centre, we invest in the continuous development and skill enhancement of our personnel. Through rigorous training programs and cutting-edge resources, our team members are equipped with the knowledge, expertise, and proficiency necessary to deliver swift and efficient responses to any situation.

Going above and beyond

At the core of our CCTV monitoring operational ethos lies a rigorous and meticulous process that exemplifies our expertise in ensuring optimal security solutions for every client. When we connect a new site, it undergoes a comprehensive two-week soak test meticulously overseen by our seasoned teams.

What is a soak-test?

From scrutinising false alarms to fortifying against potential security breaches, assessing downtime risks, fine-tuning key holder protocols, and validating the efficacy of access control systems, every remote aspect of your residential or business security system is methodically evaluated.

Our thorough approach leaves no stone unturned, guaranteeing that your security infrastructure is not just functional, but robust, reliable, and primed to deliver unwavering protection around the clock. With our expertise guiding the process, you can rest assured that your security needs are not just met, but exceeded with precision and proficiency.

Accreditations that stack up

Our track record in CCTV monitoring speaks volumes, reflecting our dedication to delivering unparalleled service and unmatched results. When you partner with us, you’re not just tapping into a wealth of knowledge and experience; you’re aligning yourself with a trusted authority that consistently exceeds expectations and sets the benchmark for excellence in the industry.


We take immense pride in our accomplishments, standing as seasoned experts in CCTV monitoring, and are more than eager to showcase our expertise through industry-specific accreditations and references. You can find full information on our accreditations by clicking here


Perimeter protection, whatever the site

We look after the security of a diverse range of sites through CCTV monitoring, from solar farms, multi-use offices, car dealerships, and petrol forecourts to residential properties. Each site we look after is unique and its demands may differ depending on external factors. From staff staying late on-site, a change to normal delivery times or a change in trading hours over Christmas; whatever is happening on your site Farsight is quick to react and ensure your site remains protected.

Reporting that deliverers

Cut through the noise with our unparalleled reporting platform, meticulously crafted through a dynamic collaboration with esteemed data engineers, seasoned security installation professionals, and household-name businesses. This innovative platform doesn’t just provide data; it unlocks a treasure trove of actionable insights and tangible intelligence, revolutionising the way you approach productivity.

Whether you operate a single site or a sprawling network, our platform empowers you to harness the full potential of your operations. With seamless integration and direct access from our state-of-the-art alarm receiving centre, the possibilities are limitless. It’s not just about information; it’s about empowerment, efficiency, and ensuring the security of your sites is unmatched.


CCTV Monitoring response times

Everything we do is done to drive our industry-leading response times. We’re the fastest in the industry and we are trusted by Government agencies, top UK retailers, 16 of the largest UK car dealerships and premier league footballers to name a few. Each of our clients receives our meticulous attention to detail and the fastest response times in the industry, as standard.

You can find further information on our response times by clicking here, but please do get in touch if you’d like further information or would like to visit our CCTV monitoring control room.


Which CCTV Systems do we monitor for remote CCTV monitoring?

Farsight collaborates with leading CCTV Systems manufacturers and suppliers, ensuring that we are able to offer our security monitoring services to the widest range of compatible equipment in the industry.

Call us today on 0845 371 0101 to find out more about our remote monitoring services

CCTV and Alarm Monitoring specialists

Our awards and acceditations

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