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Lone Worker Protection: Helping to keep keyworkers safe
Reacting to the challenges brought about by the pandemic, most businesses have got their heads around managing the challenges of supporting the needs of their staff through lockdown. Remote working from home is one thing, but what about workers who can’t work from home? Are they safe? Business managers across the UK are asking this and assessing the need for greater Lone Worker Protection measures – as of course, it is their duty to ensure that staff members are not put into dangerous situations.
Most people associate the need for lone worker protection with certain job roles where lone remote working is par for the course, like emergency services, social care, community health workers etc. And of course they’d be right. Taking health workers as an example, Nursing Standard revealed data provided from 31 NHS Community, learning disability and mental health trusts showing that hundreds of nurses who work alone in the community have been victims of violence.
Over a three-year period there were 1,544 assaults against lone workers such as district nurses or mental health nurses, including sexual assault, hostage situations, headbutting, biting, strangulation and use of a weapon.
In the case of an emergency, staff can trigger the SOS button on their device should they need immediate assistance. This send the professional monitoring team at the Farsight remote monitoring station an alarm signal along with accurate map coordinates of the worker’s last recorded position on the GPS.
When an SOS alarm is activated, the lone worker security device establishes an audio connection between the device and our team. This allows observers to initiate two-way communication directly with the worker or simply listen to what is happening that may be preventing anyone in the immediate area being alerted to the lone worker or lone worker device.
If necessary, we will then dispatch emergency services to the last known map coordinates.
An additional security feature of many security devices is a man down alarm option. The alarm requires users to regularly check-in to advise monitoring stations of their presence and wellbeing. Should the user fail to trigger the device during a given time period, an alert is sent to the team in our remote monitoring service station to manually try to reach out to the worker and dispatch emergency services where necessary.
Why is BS 8484 certification important for Lone Worker Safety?
Compliance with BS 8484:2016 enables Farsight to access the highest level of police response with a Unique Reference Number (URN), giving us direct communication with police control rooms without the need for a 999 call, allowing the fastest possible response – a crucial element to protecting lone workers should an incident arise.
The British Standard comprises of several lone worker safety service provision Codes of Practice which include not only the response services and monitoring centre itself, but also the devices, applications and training and response services.
We work with a variety of large and small businesses providing bespoke lone worker systems across the UK. To find out how our lone worker monitoring system services could improve your security, your business efficiency and the safety of your employees, phone us today on 0845 371 0101 or drop us a line hereor using our contact form below:
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